What is the appropriate response when a subordinate requests a raise?

• A. Deny instantly.
• B. Acknowledge request, explain salary policy, provide feedback, and offer development steps.
• C. Ignore the request.
• D. Promise a raise without policy.

Answer: (B)

Handling a raise request well starts with listening and acknowledging the request so the subordinate feels heard, then clarifying how compensation is determined by the unit’s salary policy. By explaining the policy, you set clear expectations and maintain fairness across the team. Follow with specific feedback about current performance, strengths, and any gaps that need to be addressed to qualify for a higher pay level. Finally, lay out actionable development steps and a realistic timeline that would enable progression, such as improving identified skills, taking on additional responsibilities, or completing required training. This approach keeps the process transparent, ties compensation to documented criteria, and provides a path forward rather than making an arbitrary decision. Denying instantly bypasses policy and leaves the employee uncertain; ignoring the request is disrespectful and unprofessional; promising a raise without policy undermines fairness and can violate guidelines.