LDR-112S The Enlisted Supervisor Practice Exam

A change that modifies how tasks have been performed for years is a process change. This focuses on altering the way work is done—the steps, sequence, methods, and tools used to complete tasks. It affects the actual workflow, not just how things look on the surface, the overall direction, or the underlying culture. For example, moving from a manual data-entry process to an automated system changes the procedure itself, the steps you follow, and the tools you use, which is a process change.